House Staff

House Manager

The Production Stage Manager appoints the House Manager. The House manager is responsible for the care and well-being of the audience and the areas of the theatre that the audience uses. His/her responsibilities include:

  • making sure the house (seating area and lobby) are ready for the audience
  • supervising the taking of tickets, seating of audience, and, sometimes, the sale of “at the door” tickets,
  • informing the Production Stage Manager when the audience is in place
  • overseeing the intermission, including refreshments, music, etc.; flashing the lights at the intermission and and informing the Production Stage Manager when the audience is reseated
  • supervising the safe and efficient exiting of the audience when the show is over
  • sometimes supervising the superficial clean-up of the house (picking up discarded playbills, tickets, cups and refreshment wrappers, etc.) after the audience has left

The House Manager is assisted by, and in charge of, the Ushers.

Ushers

The Ushers, usually volunteers recruited on a show-by-show basis in exchange for the chance to see the show for free, assist the house manager. Specific responsibilities may include:

  • taking tickets at the door to the theatre
  • greeting the audience at the theatre doors, handing them playbills and showing them to their seats
  • holding late-comers outside the doors until an appropriate moment to seat them and then unobtrusively showing them to their seats
  • dealing with any audience disruptions including flash photography, disruptive audience members, sickness, fights, emergencies of any kind
  • sometimes, helping the House Manager get the house ready before the performance and straighten up after the audience leaves

Concession Attendants

Concession Attendants volunteer on a show-by-show basis in exchange for the chance to see the show for free. Specific responsibilities may include:

  • handling purchase/delivery/setup of food/drink that will be sold at theater concession stands
  • selling food/drink and handling cash transactions at the theater concession stand
  • straighten up/clean the concession stand area before/during/after show
  • sometimes, helping the House Manager and/or Ushers with other misc House tasks

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A NJ theater production company focusing on LGBTIQ topics.